Happy new year all!
What can I say 2021 came and went in a flash, i have loved every minute of it meeting and grooming all your lovely fur babies. Its a great job, with some trying hard times as well. Like everyone we find ourselves still working through this pandemic. It’s not been easy. I have been overwhelmed by all your help and support, I’m shocked and amazed of the amount of chocolate, presents, Cards and many more Christmas gifts i have received this Christmas. Thank you all!
I would just like to take this opportunity to wish all my customers old and new. A Happy New Year! and here’s to things getting better for 2022. Hopefully!
We have now opened our books to new customers again for this year, however i have had to limit the slots for new customer intake per week, that means the first new account slot is now been taken for in 4 weeks time.
New Year prices:
As usual every January I have once again decided to add a price increase across the board, this is not something i have undertaken lightly. Where possible i have been keen to keep my prices down and feel I’m very competitive. However with the forever increasing prices of my daily expenses, if not just shampoo and now PPE. But also general day to day running cost to my salon, its been a must. Thank you all for your understanding.
Time wasters, wasted slots, lost money:
Over this last 12 months i have had 38 'no shows'. Where a customer has not kept there appointments, mostly without informing us, I understand due to Covid this can’t be helped. But if we had been given some notice this would have allowed us to offer this slot to someone else, as i have an ever-growing waiting list of old and new customers that require a space. This now means in some cases we are asking for a upfront deposit to secure the slot. Once again this is something i have never had to think about doing before.
Thank you, and we look forward to seeing you all again throughout this year
Sarah and my team at Pampered Poochies
As we are still faced with this ever on going covid-19 pandemic, my COVID-19 protocol still remains. Please see COVID-19 update 04-01-22 below.
⚠️COVID 19 - Update⚠️
What are we still doing?
- We will still keep the door locked and keep the doorbell system in action not only for the protection of yourselves but for your dogs too.
- We as staff will still be wearing masks and would appreciate it if you could continue to do so as well where possible.
- We do not allow walk-ins, all pets must have an appointment before arriving
- Deep cleaning will still be in place to prevent the spread of infection.
- Bookings will return to normal
- We will keep to only one household pet owner in the reception at a time so that we can continue to abide by social distancing.
While we are still trying to stay safe in this ongoing pandemic, We would advise that you still stick to social distancing where possible, wearing a mask and hand sanitising going in and out of the salon too. Not only to protect yourself but myself and my staff too.
Dog & Cat Grooming Studio
We are a dog and cat grooming service. We were established in 1997. I have been grooming since 1993 with years of experience help and handy tips on grooming.
We are only a call or text away and always glad to help where we can. We do a full service from a wet bath with a conditioning treatment, we clip nails, check clean and remove hair from ears and any style of grooming and trimming your pet may need. We also do show trimming and hand stripping as well.
🐩No job too tuff no dog to ruff 🐩
VISITORS HELP & ADVICE
THE COACH HOUSE
The Coach House is located in-between 2 houses which sits back. There is a drive which leads to the salon.
There is plenty of space to turn around and plenty of car parking spaces, located outside the main door or the black roller shutter door, Please DO NOT block the drive or the other garage's as they are in constant use
COACH HOUSE DRIVEWAY STUMP
This is the stump at the end of the drive, on your passenger side, that is catching some drivers out it is only approximately 2 ft tail when turning to sharply from the road
COACH HOUSE ON COBDEN STREET
This picture shows how far down cobden street we are
Please call the mobile number below to check availability
Mon: 09:00 - 12:00
Tue: 09:00 - 17:30
Fri: 09:00 - 18:00
Sat: 08:00 - 18:00
Our Address - The Coach House, Cobden Street, Wollaston, Stourbridge, West Midlands, DY8 3RU
Tel 01384 310478 or 07812 357872